According to local journalistic publications and complaints from residents on social networks and under publications, the former director of the Kharkivvodokanal municipal enterprise Vitaliy Panov, together with his deputy Oleksandr Kovalenko, allegedly allowed practices for years that turned the municipal enterprise into a source of income for close people. In particular, the posts and comments claim that part of the municipal property was transferred for use to relatives and friends, and some premises are actually used for commercial activities by private individuals - while the community, as the authors of the complaints emphasize, does not receive funds from the rent.
In comments published under local materials, employees of the enterprise and residents of the city report mass personnel changes: allegedly "optimization" is being carried out, during which experienced specialists are facilitated or forced to write applications for dismissal. According to outraged residents, the loss of qualified employees increases the risk of deterioration in the quality of water supply in the city.
The posts also mention the name of regional council member Vitaliy Gagarin — the authors of the posts claim that certain facilities that formally belong to the community are used for private commerce. These statements are presented in the texts as the position of local residents and journalistic investigations; currently, there are no official comments in the open messages from the enterprise itself, from the mentioned officials, or from local authorities that would confirm or deny these facts.
Residents who left comments under the publications also complain about the increase in tariffs and "exorbitant payments" for water, linking this to possible abuses in the management of the enterprise. Some of the comments call for an investigation and action by regulatory authorities.
These allegations, based on the available publications, require official verification. To establish the actual state of affairs, it is necessary to obtain comments from the management of Kharkivvodokanal, the city council, as well as data from registers on lease agreements, property transfers, and staff reductions. If the allegations are confirmed, they may have consequences of both a financial and operational nature for ensuring the uninterrupted supply of drinking water to residents.
