The National Bank of Ukraine has introduced a new payment tracking service in the electronic payments system. Now, clients of Ukrainian banks can check the status of their payment 24/7.
The National Bank announced the launch of tracking. The regulator noted that the service began operating on December 1, 2025 and is available to both senders and recipients of funds.
The basis of the system is the universal unique identifier of the payment transaction - UETR. It is this code that allows users to track the movement of funds in the system.
The National Bank explained that after entering UETR in the TrackSEP service, the user can receive information about the payment status. At the same time, the system does not disclose the personal data of the transaction participants.
The regulator also announced that from April 1, 2026, all banks and other participants in the electronic payment system will be required to generate a UETR for each transaction carried out through the SEP. In addition, financial institutions must transmit information about the payment status to the TrackSEP system and provide the corresponding identifier to the client initiating the transfer.
Thanks to the new service, users will be able to check several key stages of the payment process. In particular, the system will show whether the payment has been initiated, whether it has already been processed by the payer's bank, whether it is in the queue for processing in the SEP, and whether the funds have been credited to the recipient's account.
To use the service, you need to enter UETR and the payment amount in UAH in the appropriate field. After that, the user can choose a full or abbreviated response format and receive information about the status of the transaction.
At the same time, the National Bank announced other decisions in the financial market. The regulator declared two banks — First Investment Bank and Motor Bank — insolvent. The reason for this decision was the risky activities of these institutions, which led to a violation of the minimum regulatory capital requirement.
The NBU assured that depositors of these banks will receive full compensation. The payments will include both the deposit amount and interest accrued as of the day preceding the start of the procedure for withdrawing the banks from the market.
