The National Bank of Ukraine reported on its call for banks to implement artificial intelligence (AI) technology in their work, especially in the context of control during credit decision-making and in the area of risk identification and management.
Kateryna Rozhkova, First Deputy Governor of the NBU, shared this news on Facebook, noting that the use of AI can help speed up many banking processes.
She emphasized that in today's world, technological sophistication is a key factor in competitiveness, especially in the retail sector. Developed countries are already successfully using AI for various purposes, not only for scoring and organizing the work of call centers.
Rozhkova emphasized that artificial intelligence can help banks conclude contracts with customers and verify documents, improving the quality and accuracy of these processes. In addition, AI can be an effective tool for modeling future customer needs.
The world is already witnessing the active use of AI in various sectors. For example, Apple Corporation plans to release a new iPhone with advanced AI functions, and Coca-Cola Company and Microsoft Corp have signed an agreement to cooperate in the implementation of cloud technologies and AI. Such technologies help improve the work of companies and contribute to their development.
It is also noteworthy that Sony has filed a patent for an autoplay feature, where AI mimics the user's playing style, allowing for the avoidance of boring or difficult moments. However, it is important to note that the use of AI requires appropriate control and regulation to prevent possible negative consequences.
