The National Bank of Ukraine reported on its call to banks to implement artificial intelligence (AI) technology in their work, especially in the context of control during credit decision-making and in the field of risk identification and management.
Kateryna Rozhkova, the first deputy head of the NBU, shared this news on Facebook, noting that the use of AI can contribute to the acceleration of many banking processes.
She emphasized that in today's world, technology is a key factor in competitiveness, especially in the retail sector. Developed countries are already successfully using AI for various purposes, not only for scoring and organizing the work of call centers.
Rozhkova emphasized that artificial intelligence can help banks conclude contracts with clients and check documents, increasing the quality and accuracy of these processes. In addition, AI can be an effective tool for modeling future customer needs.
The world is already witnessing the active use of AI in various sectors. For example, the Apple Corporation plans to release a new iPhone with advanced AI functions, and the Coca-Cola Company together with Microsoft Corp. signed an agreement on cooperation in the implementation of cloud technologies and AI. Such technologies help to improve the work of companies and contribute to their development.
Attention was also drawn to the fact that Sony filed a patent for an automatic game function, where AI imitates the user's playing style, allowing to avoid boring or difficult moments. However, it is important to note that the use of AI needs appropriate control and regulation to prevent possible negative consequences.
