A new wave of telephone scams: scammers disguise themselves as bank employees

Ukraine is once again experiencing a surge in telephone fraud. Scammers are masquerading as bank employees and trying to trick citizens into giving away confidential information, citing "urgent account protection" or "suspicious activity."

According to the Dnipro police, criminals call Ukrainians and make up stories about allegedly dangerous transactions or attempted withdrawals. The goal is to create an illusion of urgency so that the person becomes confused and follows the instructions of the pseudo-bank employee.

Fraudsters insist on immediate action: they demand to provide PIN, CVV, one-time passwords, or even transfer money to a “secure account.” All of these actions are classic schemes aimed at gaining full access to bank cards and savings.

Police remind of key safety rules

Law enforcement officers emphasize:

  • Real bank employees NEVER ask for PIN, CVV or access codes;
  • no financial institution requires an urgent transfer of funds;
  • any pressure or demand to provide data is a sign of fraud;
  • If in doubt, end the conversation and call the bank's official number, which is on the card.

It is the non-disclosure of personal data that is the main condition for security. If you receive a suspicious call or become a victim of fraud, you should immediately contact the police by calling 102.

Law enforcement officers urge citizens to be as vigilant as possible, as telephone scams are one of the most common schemes that lead to losses of thousands every day.

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