Ukrposhta switches to new tariffs: what will change for customers

From January 1, 2025, Ukrposhta will completely change its approach to pricing parcels, abandoning weight as the main parameter. As the general director of the company Ihor Smilyanskyi reported, the new system will include tariffs that will depend solely on the volume of the shipment.

What is known about the new tariffs?

As part of the changes, 8 tariff sizes will be introduced, which will be based exclusively on the volume of shipments. The lowest tariff will remain unchanged and the rest will remain competitive in the market. Ukrposhta will offer two main delivery options:

  1. "Priority" tariff - for those who want to receive fast service.
  2. "Basic" tariff - for customers who want to save up to 50% compared to competitors.

Smilyanskyi explained that the innovation should simplify and make tariffing more transparent. Customers will now only pay for the volume their shipment takes up, regardless of bulk weight or other complications. This approach is already actively used by world market leaders such as FedEx and UPS.

How will it work?

Despite the waiver of pricing by weight, customers will still need to indicate it when shipping. It is necessary:

  • to control the integrity of the package;
  • to avoid problems with non-standard shipments, such as heavy items that may damage other shipments.

Is it possible to send non-standard parcels?

Yes, but you will have to pay extra for it. In the case of manual processing of non-standard cargo, the additional fee will be 50 hryvnias.

The change in tariffs saves customers from the injustice of having to pay the same price for 3 kg parcels as for 10 kg parcels. Now, choosing the appropriate volume tariff, clients will receive more flexible and favorable conditions.

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